اخبار از همه جا - مدیریت - بازار - فروش - تبلیغات

مدیریت - بازار - فروش - تبلیغات

اخبار از همه جا - مدیریت - بازار - فروش - تبلیغات

مدیریت - بازار - فروش - تبلیغات

The Web marketing? Introduction business contents of the person in charge, techniques, and tools you

Internet has emerged from the passed 20 years or so in Japan, Web is there now indispensable to purchasing activities and marketing activities.


Nevertheless, the relatively recently that I started efforts in earnest to the company Web marketing and. Here, the fresh beginners become a Web marketer, it has put together a basic knowledge as a Web marketing Introduction.



table of contents

1 is a Web marketing?

2 difference of Web marketing and digital marketing

3 The importance of Web marketing

4 Web marketing history of

5 and work contents of the Web marketers?

6 good qualification and Web marketers have

7 book is recommended for Web Marketer

8 Web marketing techniques and type List

9 is a migratory policy?

10 effective tool introduction to Web marketing

11 Web Marketing Glossary

12 Learn about fun Web marketing industry

13 Conclusion




The 1.Web marketing?
The Web marketing, is the marketing carried out by using the Web sites and Web services. 

Using the Web, activities that create a state of things even without the sales pitch is sell (mechanism) will say that it is Web marketing.




The difference of 2.Web marketing and digital marketing
Speaking from the conclusion, Web marketing is part of the digital marketing. As one of the digital marketing such as e-mail marketing and CRM, is an image that Web site (corporate sites and EC site, landing page) and SNS, Web marketing is making full use of Web advertising has been contained.


The future of marketing

https://mtame.jp/marketing_foundation/digital_marketing_reasons




The importance of 3.Web marketing
Why Web marketing among the marketing is important for two reasons. 

First, Web has become a familiar presence, consumer (potential customers) is, compared from the information collection, there is a historical background that was more opportunities to touch the Web media among a series of purchasing activities of up to purchase. 

Also recognition of products and services, from where previously it was only from television and newspapers, CM and media of mass media such as magazines, increasing the chance that it is carried out Web advertising and Web content, through the SNS, and compared with similar products, purchasing decisions are now made actually reviews from people who use the products and services to browse the Web. The final purchase is also carried out in the EC site, purchasing activities will not be less the case that would complete on the Web all. It would also affect it came to online shopping can be performed more easily with the advent of the smartphone. 

Another reason Web marketing is important, is that Web marketing is an easy marketing technique the effect measurement. For example, touch the eye advertising is what people on the mass media, how much While it is difficult to figure out what was Could interested, impressions and clicks if Web advertising, such as the inflow number to the EC site, each measure you can understand the results in a numerical value for the index with the. 
By that enables effective measurement, then you are linked to the improvement of the measures carried out after the next time, it will tend to be budget-up in-house if Shimesere that effect is out. 

The need for such a "consumer (prospects)," "marketers" in both sides, the importance of Web marketing can be said to be high.




4.Web marketing history of
From the Internet appeared, we have Web marketing also evolved. 
Here, let's look back at the history of Web marketing.



Internet dawn of (1994 and 1999) "Web advertising."
Internet has spread to schools and commercial services in Japan, the straight-line connection service has begun is that of 1994. 

Such as Yahoo! Japan and Infoseek and goo has started the service, but both in the search engine of the "directory-type", had been categorized the Web site by the hand of man. Order the "alphabetical order" Dattame, to the extent that put symbols such as SEO of this era is "@" in front of the site name, Web advertising is the center of such as an induction to the Web site banner ads and listing advertisement was.



Robot-type search engine rise phase of the (2000 to 2002) "SEO"
Once in 2000, Google is to start the search services in Japanese, Yahoo! And Japan also would like to adopt the Google search engine, full-fledged SEO began. Google is a robot-type search engine, robot called "crawler" to read the information to patrol the Web sites around the world, I went to register automatically. 

Google algorithm at that time, rather than such as the current "user-oriented", or stretched a large amount of external links, measures such as the contents of the page to embed the keyword is not related to the meta tag was rampant.



Blog · SNS prosperous life of the (2003 to 2009) "viral marketing"
It becomes the boom individual users to send information to open a blog, even if not the entertainers and celebrities, people blog feats, such as cuisine is familiar with the Attari specific field now collect the access. There is also a flow that this "anyone can disseminate information", SNS such as Facebook and Twitter appeared, it was explosive to increase the user. 

As a result, the Web marketing was born the concept of "buzz marketing" and "viral marketing", now to be utilized. In particular, rather than waiting for nature to the Buzzle (is diffused), create a mechanism that is spreading actively increasing number of companies engaged in the "viral marketing", Nakaniwa goods to entertainers and celebrities without clearly and promotion ask them to introduce "stealth marketing" came out some cases blamed.



Sumaho rise phase of the (2010-present) "content marketing"
American Hubspot, Inc. is an inbound marketing, Content Marketing Institute, Inc. has proposed a content marketing. 

This is spread to Japan, a blog-site OWN media of which was posted content to solve the problem with the customer became popular. However, although I started to ride to the epidemic, the voice of trouble such as has not raised the results so I think or stuck update will also be heard. 

In addition, the development, such as a number analysis tool for Web marketing, and usually marketers now Apart from human resources demand of "Web marketing jobs" increases.




The Job Description of 5.Web marketers?
Web marketers, Web responsible, is also referred to as Web marketers. 

First of all, the mission of the Web marketers, is to pass to the sales department performs the creation of potential customers over the Web site. If, if you have the EC site, it may revenue earned from it is also included in the business. 

For the sake of the mission, Web site or Own media, to operate, such as SNS, and analyze reports, is going to go a variety of measures is the work of Web marketers. 

For various measures will continue to later introduce.




Good qualification and 6.Web marketers have
Web marketing is, but is a work that can be especially without qualification, such as those who want to learn systematically with freshly made to the person in charge, will also help to business and to acquire the knowledge qualification to the target.


In addition, those who want to change jobs as Web marketers might there be preferential treatment in that you have the qualifications.


IMA test (standard course Professional course) / Cloud Management Association
IMA.png 

http://ima-kentei.jp/

· Exam cost: Standard course 18,000 yen (tuition-tax), professional courses 20,000 5,000 yen (tuition, tax included)


In qualification test that specializes in Internet marketing skills, exam from lectures, employment support to and generous service after passing it is available.


Practice operational skills of site analysis and listing ad in the standard course, in the professional courses, planning and split-run implementation know-how of the target another to attract customers plan will be worn.


Japan marketing test (tertiary) / Japan Marketing Association
Jnakpng 

https://www.jma2-jp.org/marken

· Exam cost: 6,480 yen (tax included)


In Japan, marketing exam that Japan Marketing Association is sponsored by, you are asked a knowledge of marketing in general is not limited to Web marketing.


Currently, there is only only tertiary to certify the basic skills of marketing, secondary to the 2019 fiscal year (practical skills), primary (advanced practical skills) is the start scheduled.


Marketing and business practices test (A class · B class · C class) / International Practical Marketing Association
MarketingBussines.png 

https://www.marke.jp/

· Exam cost: 5,980 yen (tax included)


This is also a qualification to prove the knowledge of a wide range of marketing as well as Web marketing.


A-class strategic planning, decision-making and management, levels that can determine business, B grade level that can management of the business, since the C-class has become a level that can routine tasks, first looks good and aims to B-class acquisition is.


Web analysis officer (web analysis mechanic and advanced web analysis mechanic web analysis mechanic master) / Institute web analysis Officer Association
WebAnalyst.png 

https://www.waca.associates/jp/

· Exam cost: web analysis mechanic 10,000 7,280 yen (including tax and certification costs), senior web analytics mechanic 80,000 6,400 yen (tuition-tax), web analytics mechanic master 320,000 4,000 yen (tuition, tax included)


We are qualified to certify the skills and expertise required to web marketing. Web analytics officer, senior web analytics workers, there are three ranks of web analysis mechanic master, web analytics officer wearing a web analysis skills to the axis of the access analysis, that the reading of the data, to grasp the skills to make the right decision, senior web analytics officer to develop a persona, to be able to draft in on the basis of the data analysis it to the concrete solutions, web analytics mechanic master is now a level that was a level that can develop web analytics workers with the goal.


Web analysts test / General Foundation Japan Web Association
WebAnalyst2.png 

https://www.jwa-org.jp/webanalyst/

· Exam cost: 25,000 yen (depending on the venue)


Course to learn the Google Analytics systematically (5 hours) and is a certification that is configured in the test. 

The course venue, different dates and the amount of money.




This is recommended for 7.Web marketers
Even now entering the hand a variety of information on the net search, thing still more of this efficiency is good when you want to learn something in a systematic manner. Here, three books introduce the book recommended for those of freshly made to Web marketers.


Minimum of time and effort in produce the maximum effect! Of new Web marketing textbook
Minimum of time and effort in produce the maximum effect! Of new Web marketing textbook

Image quote source: Amazon

The authors have also carried out more than 120 times Seminar on Web marketing, while covering the modern Web marketing know-how, is a book that explains to focus only on things to do out of the maximum effect.

It is especially recommended for personnel that are in trouble too much to do.


Company will WEB promotion charge recently, we decided to hand this book. 
Conversion, SEO, also heard that the CPA, is very recommended to those who often do not know level. Since the entire image of the WEB marketing are introduced based on the specific case, it was very understandable Yasuka'.


My and the first person who became WEB marketers as, I think that it is a good book on management's small and medium-sized companies that are trying to tackle the future.

Quote: Amazon Reviews


It was purchased in order to strengthen the Web promotion. 
Not only specific home page of words and expressions, 
advertising of Google and Yahoo, SEO techniques, 
have been covering up the ad by and LINE and FaceBook. 
Among the many books that specialize in a particular technique, 
helped of the modern Web marketing can be checked one way.

Quote: Amazon Reviews


Reverse Google Analytics use in the field of Web analysis practice tricks 240 Universal Analytics & Google Tag Manager support that can be
Reverse Google Analytics use in the field of Web analysis practice tricks 240 Universal Analytics & Google Tag Manager support that can be

Image quote source: Amazon

Access analysis indispensable in Web marketing. I think that to take advantage of Google Analytics in most of the Web site.


The basic even if you know how to use "but I want to know is such a numerical value, do not know the view!" "This number is, how good that? Once you've analysis" can be useful when called here.


In addition to that it can reverse from what you want to do, how to use the Google Analytics has become to learn systematically be read through from the beginning.


The first will be overwhelmed by the page amount, but it is useful as a dictionary to link what you want to do and GA function of. 
Since the lexical usage is hard and there is no knowledge of the GA, the first time the person first in a summary of the book we recommend that you read one way.


GA of this has been increased recently, but there is no time you are reading to or was the configuration do I need to read through, I was hesitant to buy. In my case GA just do not have to work to specialize in, we use as a dictionary to find the only thing you want to do.

Quote: Amazon Reviews


The function and use of Google Analytics I would like to know one way, I read this book as a primer. 
There is a reverse, but it is the configuration that can be understood one way when you read from the beginning.


Simply rather than a description of the function, how to take advantage based on practical experience it has been plain, carefully commentary.

Quote: Amazon Reviews


Strikes Back Web marketing Web marketers bones of silence Director's Edition
Strikes Back Web marketing Web marketers bones of silence Director's Edition

Image quote source: Amazon

Here, "it had been Web series Web marketing of silence is what" was organized in one book.


Since become a story tailoring cartoon-style illustrations with, easier to read easily approachable, it attaches to acquire knowledge of Web marketing fun.


Since the kidnapping and has been described, if there is a part that was worrisome, it may continue to deep In another aspect of the present Nari to net search.


The first will be overwhelmed by the page amount, but it is useful as a dictionary to link what you want to do and GA function of. 
Since the lexical usage is hard and there is no knowledge of the GA, the first time the person first in a summary of the book we recommend that you read one way.


GA of this has been increased recently, but there is no time you are reading to or was the configuration do I need to read through, I was hesitant to buy. In my case GA just do not have to work to specialize in, we use as a dictionary to find the only thing you want to do.

Quote: Amazon Reviews


The function and use of Google Analytics I would like to know one way, I read this book as a primer. 
There is a reverse, but it is the configuration that can be understood one way when you read from the beginning.


Simply rather than a description of the function, how to take advantage based on practical experience it has been plain, carefully commentary.

Quote: Amazon Reviews





8.Web marketing methods and types List
Stage of Web marketing, large "to attract customers," "customer (sales)" three to be divided of "revisit promotion", we will create in suits approach to each stage.


Attract customers
SEO
Listing advertisement
Affiliate advertising
Ad network Ads
SNS advertising
Retargeting ad
Reception
E-mail marketing
Revisited promote
Social media measures

SEO
The SEO, is to optimize stands, the content to their site to the top is published by the search engine of "Search Engine Optimization (search engine optimization)". 

If the search site-level to be displayed in, it just makes Web site of the company is likely caught the eye of the user, you can also expect the number of accesses. 

Subjected to SEO measures on its own site, First of all we aim to access the number up. However, rather than by the final purpose of increasing the access number, goal conversion (purchase, contact us, such as document request) because by increasing the, it is important to perform the SEO measures in light of it.


SEO Benefits
Tackle for free using in-house resources
A high click-through rate than the Web advertising
Access is stable and easy to

SEO Disadvantages
Take some time to effect comes out
It takes time and effort (man-hours) is

The SEO? SEO measures [ultra beginner] - of the order to the upper display with ~ search engine


Listing advertisement
As I mentioned above, there is a point of a lack of immediate effect as SEO characteristics. To compensate for it, it is recommended that a combination of listing advertising in parallel with the SEO. 

Listing ad that is, from the search advertising, it is what the ad was linked to the Web page that the user is viewing the keywords and search are displayed. By displaying the ads tailored to the needs and interests of users, the advertising effect can be expected. 

Period of up to SEO of the effect comes out, you may want to take advantage of the minimum in the listing advertising to gather in the short term a certain number of access.


Benefits of listing advertisement
There is an immediate effect
Aim for a target to Pinponto

Disadvantages of the listing advertisement
Costly (advertising costs) is
Because it is recognized that it is "advertising" to the user, it is difficult asked to click

The first step of the WEB promotion! What is "listing ad"?


Affiliate advertising
And affiliate advertising, posted a link Web site or blog, such as the e-mail magazine, is the type of ad that reward is generated by the user of the conversion, which came from the link. Is at the stage where the user is seen as other Web advertising does not occur advertising fee, conversion (document request, sample billing, and so on) is the first time advertising fee is major feature is that it does not occur. 

In BtoC direction of advertising methods, especially membership registration or obtain information, use of the time to encourage the purchase from the EC site will match. 

When advertising an affiliate ads, basically will be to use the services of ASP, ASP usage fee will incoming monthly fixed costs, there is a risk that not even published not chosen to affiliate through the ASP. 

The advertisement of the advertising destination, there is a large "corporate site" and "personal sites", a corporate site derived from such e-mail magazine that was issued to registered members to the Web site. In the individual site, it is in many cases be induced in such as banner from the introduction page or blog post of products and services.


Benefits of affiliate advertising
For advertising costs until the conversion does not occur, it can be kept low CPA

Disadvantages of affiliate advertising
Fixed monthly expenses (ASP usage fee) is applied.
Me and not chosen to affiliate not even be
Affiliate there is a need to check or not the unauthorized display and hype.

Ad network Ads
The ad network advertising, the ad delivery network, which gathered more than one advertising medium, is the advertising methods at the same time ad delivery across multiple Web sites. 

Typically, advertise to a plurality of media, it is necessary to perform each of the media and a separate contract, different specifications by further advertising format also each media, fee form is also falling apart. By using an ad network advertising, is left in a batch of these in the ad network of skill in the art, you can receive the advertising effect (result) data of different media in the same format.


Benefits of ad network ad
The ad can be served simultaneously to multiple media in the contract with one company

Disadvantages of ad network ad
Because the uniformly published in media with Addo network entity, the target is advertising in different media, waste occurs

SNS advertising
LINE, Twitter, is intended to advertising ads on SNS (social networking services), such as Facebook. 

The user, for registering a profile upon use of SNS, you can advertising and targeting based on the information. In addition, to aim the diffusion by the user.


The benefits of SNS advertising
Advertising costs are relatively inexpensive
Expected users of the diffusion effect

Disadvantages of SNS advertising
For a relatively young user base of SNS is in Japan, difficult to advertising the products and services of middle-aged and older for

Placements are also in Twitter! Procedure passing a promotional tweet

Pick off a Look user! Flow of up to advertise on Facebook


Retargeting ad
The retargeting advertising, is that the ads displayed on a Web page, which also displayed in a different Web page that same user has visited. It is a technique to increase the awareness and appeal of the visitors. 

In particular, in the case of the products and services of BtoB, once, so do not be too thought that to buy them on the spot immediately to visit the Web site, the reliability of the site to carry the foot again and again to the site it is important to raise. 

Works of retargeting ads, leave installed the JavaScript tags and image tags to the Web site, and then grant the cookie written a specific ID (cookie) to the browser you are using of the user who visited the site. The browser with the cookie is what that to deliver a retargeting ad Once you visit a page with the advertisement frame.


Benefits of retargeting advertising
Be a trigger that many times to users who are interested get to visit the Web site
It is chasing a user that did not conversion

Disadvantages of retargeting advertising
User feel a nagging, there is likely to be counterproductive
Once, not to show ads only to users who may be visited

E-mail marketing
E-mail marketing and is, literally, in the marketing method using the mail, e-mail magazine, and step-mail. 

Or the essence of the e-mail magazine, and back-calculated from the final goal (conversion of such purchase), us to act if you give any information to you? It is to continue to deliver to think strategically.


Benefits of e-mail marketing
You can start at a low cost
High ROI can be expected

Disadvantages of e-mail marketing
Measures can not be performed unless you get the email address of the prospective customer
Hardly out immediate effect, it will require long-term investment
Such as creating a delivery schedule, it takes time and effort

More details about e-mail marketing, because it is summarized in the article below, please visit.

E-mail marketing is it? Success stories and goal-setting method was aggregated and more!


Social media measures
Now it has become commonplace to take advantage of the SNS media in BtoB companies. 

Companies are there that are two to consider as a method of utilizing social media in Web marketing. One is advertising to the SNS advertising, it is another of companies account operation. 

As a major SNS, Facebook (Facebook), Twitter (Twitter), Instagram (in static grams), LINE (line), but there is such as, respectively, different characteristics of user trends and SNS function, its products and services and match it is important to choose the SNS to be. For example, Facebook is often real name registration, in the case of Japan, it is said to be suitable from that age of the user is also 30 to 50 generations often in promotion of the products and services of BtoB. 

And products and services (including the proposal of the applications), sale information, campaign information, adoption information, staff diary, current affairs story, such as a quiz, and the prospects and existing customers to continue to post for your company and products and services as a communication tool, let's use as a promotional tool. 

On the other hand, regardless of the presence or absence of SNS operations in-house, it is also important in flames measures in the SNS. From the content that originated from a company account on the SNS, of Companies in offline-compatible (for example, customer support), to such as the contents of the advertisement, one of the user becomes the beginning, we have a series of cases that result in flames in no time. 
Or determine the SNS of operational guidelines, such as is determined in advance of the flow at the time of the fire, it is advisable to reserve in advance to take measures in cooperation with other departments. 

More details about the fire protection of the SNS, so you are summarized in the article below, please visit.

Myself tomorrow. Flow when the SNS is up in flames, Are you develop?




9. the migratory policy?
Even if the user visited the Web site, after seeing only the page, but that would be moved to another site called a "bounce", and bounce rate is high, you want to know the user of the page information will be also considered the case that away happy and everything, but when considering the conversion of the Web site, asked to browse the many pages of the possible Web site, asked to know more information about products and services, because there is a need to have with the reliability, measures that do not bounce is becoming important. If good migration of the Web site, we have an increasing number of nature and the entire Web site of PV and stay time. 

Specific migration policy is first that the structure of the Web site'll make the mesh link structure. Not from the hierarchy of the above only link to the hierarchy of the lower, or put a link button to the "breadcrumbs" and the bottom of the page above in the hierarchy, let's consciousness as a link if any related information to another page .


Method of inducing to the high evaluation page

https://mtame.jp/content_marketing/how_to_navigation_summary


User asked to migratory a Web site, in order to eventually lead to conversions, LPO, measures such as EFO is also required. Each, we describe in more detail below.



LPO
The LPO, which stands for Landing Page Optimization / landing page optimization ", the inflow destination = from the Web advertising, such as listing advertising landing page in order to conversion (anchor link to the relevant part of the lower part of the glossary) in, visited page to attract the user's interest, it refers to measures to improve the page so as not to be detached. 

Frequently the in-conversion in landing page, Quote, sample claims, is the purchase. Landing page, users Let's concise enough information to conversion. More specifically, for example, is required elements, such as the following.


The main visual, catch Koppi
Problem-defined messages, such as calling the user of empathy
Presentation of products and services as their solutions
Appeal of the features and strengths of products and services
Appeal of reliability (such as proof of experience, customers of voice-data)
Introduction benefits (discount, try Us Free, gifts, etc.)
CTA button (your application, such as a document request)

However, even if the much LPO, in the first place if keywords and landing page that was set up at the listing ads and SEO is if far from the contents to be provided to the user, does not decrease withdrawal rate. Review and of keyword selection, let's also consider measures such as preparing a plurality of landing page for each keyword.


WITH
The EFO stands for "Entry Form Optimization (input form optimization)," To put it simply, is that of measures to facilitate the form submission by entering the user the input items without feeling the stress until the last. 

In many of the Web site, so I think it is often to set the "Contact Us" as a conversion, only to improve the form, you can increase the conversion rate with a jerk. On the other hand, although I got arrived in the form to the user great pains made the migratory policy, where it ended up is disengaged to give the stress, everything will become to naught. 

Form, because it is one of the few means that Web site operators to obtain the personal information of prospects, but just as much information as possible you want, when we stand in the position of the side to enter, or often input items Komakaka' If you or become troublesome, there is also a possibility that stop in the middle of the form submission. 

The basic idea is to "get input and sent without giving stress to the user." To be more specific, or reduce the input item, is that I'll omit the trouble of input, such as to select the pull-down and check box (of course, it is important that not too much the number of choices).


More details about the EFO, so are summarized in the article below, please visit.

Effective for simple! The EFO?




Effective tool introduced to 10.Web marketing

CMS
The CMS, which stands for "Contents Management System (content management system)", you can create and publish Web pages easily without any knowledge of HTML, refers to the update can be tool. 

Web marketers, or originated the timely information, such as new product information and campaign information, such as to improve the Web site by feeding back the access analysis results, we need to do a updating of the Web site as a basic business . 

Not just simply to update and operate the Web site, but you must also carry out such inquiries of management and the number effect measurements, the CMS It may also have a such function, Web marketing person in charge of the business burden us with a significantly reduced.


Benefits of CMS introduction

https://mtame.jp/martec/a290



Marketing automation (MA) tool
For one person one of the "prospects", to provide the necessary information in response to each of the study stage, but is called a "lead donor Charing" that were grown to purchase step get to "customer", this We want to make the management of the lead donor tea ring is marketing automation (MA) tool. 

Marketing automation (MA) tool, the marketing activities in customer development us to visualize and automate, but want to follow the prospect is the perfect tool to companies with trouble such as manpower is not fully follow insufficient. It is a paid tool is large, but has come out free stuff. 

More details about marketing automation, so you are summarized in the article below, please visit.

The marketing automation? Knowledge collectively required before introduction



Access analysis tool
Corporate site, individual site, EC site of products and services, such as Own media, is a tool for performing an analysis of the user's access status to the Web site owned by the company. The famous " Google Analytics It is (Google Analytics". 

Not only how much there is an access number, to understand by using the access analysis tool until you are taking any kind of action the user who visited the Web site, conversion the number (rate) will continue to knead the Web site improvements in order to connect to up. 

Google Analytics, which has come out a lot of Web pages and books that explains how to use, for anyone who's a time to analyze yourself , so that out also tools that will be set up to improve policy by analyzing the access analysis results automatically, you may try to take advantage.



AB test tool
AB testing and is, mainly in the marketing techniques used as measures to improve the landing page (LPO), almost part of the content of the same design (image and catch phrase, the size of the button, color ring, etc.) two of which were changed which is that to compare or promote a more user behavior. You can improve the conversion without spending money. 

Function can effect the measurement of the AB test in Google Analytics that was introduced in the above there is a (web test), it can be done AB test to compare two of the Web page for free. For free AB test tool is not much in addition, you may want to consider a paid tool if you want to more full-scale test using here.




11.Web Marketing Glossary
Here, we introduce summarizes the terms you want to know in making the Web marketing.



[Beginner] Web marketing glossary
Among the terms that come out well in Web marketing, it has put together a basic term you want to know the minimum. Beginner, such as those of freshly made to Web marketers, first let's holding here of the term.


access analysis
Corporate site, our products and services site, EC site, Own, such as media sites, to analyze the behavior in the user's inflow and sites to Web sites that involved in their business. Analysis results will continue to improve the Web site in order to increase the conversion (page anchor link at the bottom) from.

Attribution analysis
Measures other than such as advertising in contact just before the conversion be included refers to the analysis technique in order to appreciate the contribution to the conversion.

Ad network Ads
By the plurality of advertising media and the combined ad delivery network, it refers to the technique at the same time ad delivery across multiple Web sites.

Affiliate advertising
Web site or blog, posted a link, such as the e-mail magazine, is the type of ad that reward is generated by the user of the conversion, which came from the link.

Impressions
It refers to the exposure the number of Web advertising. Users visited Web page, the ad will be counted as one impression and is displayed once.

engagement
This means the connection between the user and the brand or company. A high engagement rate = is that there is a high interest in user companies and brands. Users or me to comment or did a "Like" can be said that there is a high engagement in the SNS.

Own media
Originally, triple media (paid media, OWN media. Earned media) out of the media (its own site, such as e-mail magazine or newsletter) that owns in-house, but refers to, Speaking of recent years of Own media in Japan, refer to a blog type of information providing site for companies to operate is common.

Organic Search
Among the search results of a search engine, the portion excluding the listing advertisement.

Customer Journey
The user refers to the purchasing process up to the purchase from the recognition products and services.

Cross-media
Corporate site, SNS, EC site, landing page, e-mail magazine, television and radio advertising ... such as, beyond the boundaries of others and Web media, refers to the advertising strategy to perform across multiple media.

content
It refers to the contents of the web site and e-mail. Sentence as well as photos and videos, it is often referred to as also a variety of formats, such as material content. By enhancing the content, open access and e-mail to the site, of course, aim the conversion (CV), such as downloads inquiry and documentation.

Content marketing
You can solve the problem of potential customers, or to provide the desired information to build a relationship of trust with potential customers, it is the marketing technique to continue to develop as a fan.

Conversion (CV)
Visitors of the Web site, contact us and membership registration, document request, such as a purchase, it refers to take action desired by the company. Number of conversions the number of people that caused these actions from the Web site, the ratio of total visitors is called the conversion rate.

Satellite site
Apart from the corporate site and EC site, it may be made by independent service site or product site, but it refers to these. There is aim to improve the conversion by providing a wealth of information about products and services.

Thank You Email
Inquiries and document request, member registration, purchase, such as e-mail of thanks for that the user has us taking some action (= conversion) on the Web site. Case to be delivered automatically in many cases. However, not only convey the gratitude, that describes the information (URL of the product recommendation and popular content) of + α, you can aim the additional Web marketing effect.

Small keyword
Big keyword in the antonym of, the number of searches in the search engine is small but less competitive, there is a trend likely to be higher-level display by performing the measures. Specific word than the combination of two or more words.

Step e-mail
Depending on the degree and actions of consideration of individual users, multiple e-mail with a pre-prepared in advance the story, refers to the mechanism that will automatically send along the schedule you set.

session
Up to the user who visited the Web site is removed from the access counts and one session. Then, if you come back to the same site in less than 30 minutes are included in the previous session, if you re-access from standing for more than 30 minutes, will be counted as 2 sessions eyes.

Description
In the search results list is the short description that appears below the title. It is to say from the display space 80 to 100 about the character is good, there is a need to devise a language, such as users will want to click on the page. Is one of the in the HTML those described as meta-information.

Straight kaesa rate
Users who visited the Web page refers to the percentage that did not migratory the other pages within the site.

Display ads
It refers to the type of advertising that is displayed by the image and video to the determined position of the Web page. Unlike listing advertising, it will be displayed in a certain period of contract.

Text ads
This refers to the ad you run only character without the pictures and videos. Often to insert a link, you can simple to me in a space-saving.

tracking
It refers to track the behavior of users (prospects). It is done using a system such as marketing automation (MA) tool.

Internal link
The same Web site (in-house site, its EC site, etc.) of the link connecting between the pages of it. Link source also link destination is also a page in the same site. This internal link is also an important SEO measures. For example, the page of the displayed under the hierarchy in the search results, asked to migratory the site by spring the internal link to create a site map page to view the breadcrumbs, you can tie to conversion.

Native advertising
At a glance rather than advertising, such as can be seen with it (banner advertising), as referred to in the newspapers and magazines of "advertorial", it refers to the appearance of the advertisement, which was integrated into the Web site as content.

Big keyword
Generality is high in the search, the search number of times a lot of keyword things. In performing SEO measures, the minute that aim a lot of users, the competition site is large, the effect tends to difficult out.

Viral marketing
Is the executable laid cormorant marketing techniques consider the scenario, such as get to spread the "word of mouth". Such as the introduction campaign will hit on this.

Press release
Mainly, such as new products and campaign information to the press for, it summarizes the well-known information you want. There is also a press release distribution site that can be used free of charge, to aim the PR and visibility up if things go wrong. It is also referred to as a news release.

Page views (PV)
It refers to the number of times the page is opened. Web site is used as a general measure of whether seen how much the user.

Persona
"For products and services for companies to offer, the most important and iconic user model" will be used in the sense of.

White Paper
Analysis of the market environment and technological trends, discussion of case studies and best practices, which means the document that summarizes and detailed comparison with other products. By attaching a form that asked to enter personal information in order to download, you might aim the acquisition of the e-mail address.

Meta tag
A type of tags used in HTML, write the contents related to the entire document. The search engine because it is one of the material that determines the search order the meta-information, is an important information in performing SEO measures.

Number of unique users
The number of users who visited the Web site during a certain period of time. Such as to identify the user from the IP address of the PC, the same user will be counted as one user even if many times visit.

Landing page (LP)
Search By from the results and Web advertising pages that users visit, only one to two pages up to induction are summarized in the compact Apart from such corporate sites and EC site, for the landing of products and services to the features and the purchase page it is often to prepare the page.

Listing advertisement
Is that of search advertising. Those ads linked to Web pages that the user is viewing the keywords and search are displayed, you can expect to be able to show more ads tailored to your interests.

Retargeting ad
The ads displayed on a Web page, the same user that is also displayed in a different Web page visited, it refers to the technique to enhance the appeal and awareness of visitors.

Lead qualification
It is to sort the prospects (leads). In particular, from among the prospects collected, sorted the layer you are in the stage of us to purchase, ShisaA k 儒中 standing by passing the sales department can be expected.

Lead generation
Expected is to collect the customer (lead). Or advertising the advertisement, sample, document request and inquiries from the Web site, and answers to exchange business cards and surveys at the exhibition, there are a variety of touch points (contact) method.

Lead donor Charing
It is to prospective foster customer (lead) (donor tea ring). 
Among the demand generation to create the opportunity, it refers to the marketing activities for the purpose to enhance the study of the prospects using a variety of techniques.

Li - the number of switch
Is a measure that indicates how you view what the user in Web advertising. It will be used as an effective metrics, such as banner ads.

Rewards ad
When a user makes a such as clicking to browsing and document request the ad, advertisers reward to the medium is paid out, the user is the pay-per-action ads work that get and Point.

Withdrawal rate
Users who visited Web pages, refers to the percentage that would directly off the site but did not make the conversion.

Referrer
It refers to the link source of the page when you visit another page by clicking a link in a Web page. It is important information to know whether the user has visited a Web site in any route.

Long tail
In product sales and SEO, for the hot-selling and big keyword, sales refers to the small or have low search volume niche products and keywords. In addition, it refers to a strategy to ensure the profits with them well.

ASP
Stands for "affiliate service provider (affiliate service provider)", it refers to the operators to act for the payment of contracts and advertising fees to mediate the advertiser affiliate advertising (such as companies) the operator of the blog or Web site.

CRM
Stands for "Customer Relationship Management (customer relationship management)", once, rather than end to sell products and services, it refers to a marketing technique that is based on it to continue to build the relationship between the customer and the company.

WITH
Stands for "Entry Form Optimization (input form optimization)", is the measures the user to easily form submission by entering the input item to the end without feeling the stress.

PDCA
Plan (Plan) Do (execution) Check (evaluation) Action words that arranged the first letter of the (improvement) in, is also the way referred to as "PDCA cycle". This cycle has been said that it is important to "turn round and round, continuously improving". To plan measures of Web Marketing (P), After running (D), be sure to effect measurement (C) is also done, that lead to improvement (Action), let's increase the effectiveness of the second lap later.

PPC advertising
Stands for "Pay Per Click advertisement (pay-per-click advertising)", Web advertising among the, This refers to the user of the type to pay the advertiser advertising fee Once you move to the advertisement site by clicking on the ad.

SEO
Stands for "Search Engine Optimization (search engine optimization)", it refers to optimize the content to their site to the top is published by the search engine.

SEM
A substantially, marketing techniques to increase the visitors from the search engine to its own Web site of "Search Engine Marketing (search engine marketing)". More specifically, using, for example, SEO and search advertising, by linking the user search word and service and sales sites, is such that an attempt to promote the use and purchase.

SWOT analysis
In words that were side-by-side Strength (strengths) Weakness (weakness) Opportunity (opportunity) Threat (threat) acronym, it is one of the current situation analysis in corporate strategy. To organize the inside and outside of their own situation to determine objectively is the analytical methods to help thinking the corporate strategy.

SWOT analysis

https://mtame.jp/marketing_foundation/a126

3C analysis
Customer (markets and customers) Competitor (competition) which was taking the Company (its) initials, term this 3C analysis will come out well in marketing. It is often used for their analysis in order to produce a Web site.



Web Marketing Glossary
Other than those covered in the beginner, we introduce the general terms of Web marketing you want to know If you have a little familiar.


Click-through rate
It refers to the click rate when the Web ad is displayed. You will be asked in the "clicks ÷ impressions (the top of the page to the anchor link)".

Ad Rank
An indicator to determine the ranking of listing advertising (the top of the page to the anchor link), you will be asked in the "bid × Quality Score (page anchor link at the bottom) (Quality Index)".

Cost-per-click
It refers to took advertising cost per click. It is a measure of order to carry out the effect measurement of advertising, which is determined by the "cost ÷ number of clicks".

Cost-per-acquisition
It refers to the costs of conversion per 1 in Web advertising. You will be asked in the "cost ÷ number of conversions".

Quality Score
Listing ad is one of the factors that determine the ranking of the (anchor link at the top of the page), of the contents of the convenience and ads and keywords and Web page of the landing page to which the linked from advertising (the top of the page to the anchor link) such as relevance, it is the what the user has quantify the good or bad of quality as a point of view in which information and advertising relationships that demand.

Frequency
It refers to the frequency of contact between the Web advertising and unique users (the number of times).

Recency
It refers to the contact distance between the Web advertising and unique user (time).

KPI (key performance indicators)
It is the key performance indicators. Settings such as cost-per-acquisition as an indicator, do the effect determined by comparing the before and after measures.

ROI (Return on Investment)
For dropping the advertising cost is a measure of how much of the profits went up. You will be asked in the "income ÷ costs".


For Web marketing glossary, see also this article.

This just want to know! Web Marketing Glossary beginner's class




Learn about fun 12.Web marketing industry
Web marketing industry is a new industry. Then, the center of modern marketing is found in many companies because it is a digital marketing, is also the industry is expanding. 

A number of vendors, including venture companies, released a service that Sekisazanami to Web marketing, that aspect has the shape of a chaos. Here, the bird's-eye view of the entire Web marketing industry, let's take a look at the trends.



Chaos map "now" comes into view of the digital marketing industry
The chaos map, that of industry map to a focus on online advertising. Originally, "chiefmarketec.com (link: https: //chiefmartec.com/)" that started editor-in-chief of the United States of marketing media is created in 2011, is what every year, has been updated. To mimic this, it has also been created chaos map obtained by mapping a different categorization. 

10 May 2017, has finally appeared Japan Version chaos map. Those that are under-Works Co., Ltd., engaged in the digital marketing consulting was created and announced, it has been categorized in the following 10 areas of 272 products and services.


Field
Advertisement
optimisation
Data acquisition support
Channel Management / Hospitality
Customer / data management
Content Management
Network / infrastructure / app
E-commerce
BI / data analysis
Tagumane / Suites

Now because the services available to Web marketing in Japan is almost exhaustive, it is useful when the company is to consider what are likely to need those not yet introduced. Chaos map can be downloaded from the following.


Marketing Technology chaos map JAPAN 2017



Latest industry trends of digital marketing
From Japan version of chaos map of the above, and large classification to count the number of service separately, now as follows.


Sectoral service number
Ads: 38
Optimization: 27
Data acquisition support: 18
Channel Management / Hospitality: 44
Customer / data management: 23
Content Management: 23
Network / infrastructure / apps: 35
E-commerce: 17
BI / Data analysis: 35
Tagumane / Suites: 12

Japan version of chaos map is still changing, such as still increase or decrease and prosperity because there is only one 2017 edition will not be confirmed, the ad is the top 3 (38), network / infrastructure / application (35), BI / data analysis (35) , is a speaking seems to have become a trend in Japan of Web marketing now. 

In the future, if it is continuously announced that Japan Version chaos map, will more trends close to the real-time will be able to grasp.




13. Conclusion
Above, we discussed the basic knowledge of Web marketing you want to know if the people involved in Web marketing in Japan. 

Because digital technology has advanced every day, you should come out also new services and marketing techniques in the future. While tension the antenna to that information, strive to understand their faced problems, I think we may continue to introduce what was commensurate with the internal resources and budget.

the marketing process

the marketing process
The marketing process, from marketing point of view, to analyze the market in order to build a business specifically, to determine the target to sell a product, consider the positioning of products in the market, selecting a price and promotions is that of the series of flows of up to.
Marketing process and is
The process is large, it can be divided into six steps.

① market analysis
On doing the marketing, it is carried out in First thing to do is to observe the companies inside and outside of the environment, to analyze. 
Their and strengths and weaknesses of the washout, you will discover the marketing opportunities for the company determine the future direction by confirming the position of business in differentiated market with competitors. 

Please check with your such as SWOT analysis. 
Reference >> Https://Www.41Web.Jp/blog/ 2015/01/08/88

 ② segmentation (market segmentation)
Based on the market analysis, make a cut of the market in order to find the optimal market to its own. 
The market, complex and a mix of needs, not able to provide products that meet all of the needs. 
Therefore, we need to go in groups to subdivide the market in the population with similar needs from among an unspecified number of needs. 

Cut to subdivide is different, but, specifically, and attributes such as "regional", "age", "sex", "occupation", "values", will continue to categorization, etc. "Action needs".


▼ example (axis to be segmented by business is different.)

Case

③ targeting (target market)
In targeting, select which group in the group that was subdivided in segmentation, what kind of customer in a group, there are competitors, examine what kind of competition or carried out in pray, their most dominantly we will select the made market.

 Targeting

 Whether capitalize the company's strengths, competitors will be necessary to select items such as whether there.

④ positioning (determination of the standing position)
Positioning and is, in a market that was determined by the targeting, aims to differentiate itself from other companies, refers to be selected thinking of ways get to select how their products and services.

 positioning

 Strengths and not lose to competitors, and activities to be positioned that there is a special value in pursuit of originality. 

② ~ ④ by performing the, you can set up a user group to target specifically. 
To have a concrete image of the target, the user can not only help you dig into are not required elements in the product, there is a merit that anyone can discover a new value that did not notice.



⑤ marketing mix (4P)
The marketing mix, represents the various elements of the marketing business four in P, is the marketing measures to properly combine. 

The 4P, 
· Product (products, strategy) 
· Price (price) 
· Place (distribution) 
· Promotion (advertising) 
is an acronym for. 

The four is not one that is made up individually, because it is closely related to "what integrity is taken" will be important. 

In addition, recently it has also been attention concept of "4C" instead of review "4P" from the point of view of the consumer side. 

The 4C 
· Customer Value (customer value) 
· Cost (expenses for the customer) 
· Convenience (easy availability) 
· Communication (Communication) 
is an acronym for. 

Rather than the fact that some other framework, but 4P was the business-side perspective, 4C will be the difference in the customer point of view closer to the customer's point of view.

Marketing mix

 Appeal items of the seller side will be necessary elements in order to avoid born deviate from what you want on the side of the target. 

Recently, especially Place by the evolution of WEB Marketing (Distribution), Promotion (advertising), Convenience (easy availability), the Communication (communication) have been diversified, an increasing number of cases that are bothering What to hit the kind of promotion I feel as.

 ⑥ execution and evaluation
After you decide to ⑤, and transferred to a run. 

If that was struck measures not out effect, because should there is a problem where the head of the activities of ⑤ from ①, evaluated according to the challenges that have occurred (analysis) Let's review the the the process.

 Execution and evaluation

Does this way, in going the PDCA after decided marketing process, the various KPI present in the phase of "to attract customers," "development and add customers," "negotiation" is the divergence in how much with respect to the target ? 
Where the issue is the of ① ~ ⑤ by Watch? It is also possible to guess. 

The most important thing can be said that it can continue to improve one by one seriously "grasp the bottle neck by connecting the entire activities".

  

2, Summary
From a variety of consumer needs, BtoB, BtoC 1to1 marketing in both products has become to be important. 

Instead of selling what you want to sell, what kind of message to consumers

Can I use job rotation? Advantages and disadvantages of companies and employees

With job rotation

Basic job rotation

Job rotation is similar to personnel changes and relocation within an organization, but it is a measure that incorporates the purpose of personnel strategy and human resource development in addition to them. In recent years, it has been adopted by many companies regardless of the industry.

A system that allows employees to experience various types of jobs such as sales, accounting, planning and general affairs within an organization at regular intervals. Some departments may change, and some tasks in the same department may be changed.

The target may be specialized for new graduates or for senior management candidates within the company. 
Some companies apply to all employees, but job rotation targeting young people is more common than veteran seniors.

Purpose of job rotation

The purpose of job rotation varies depending on the type of target person, but it can be roughly divided into two.

One of them is to develop human resources. Includes training elements to experience different job types.

If you're a new graduate, you don't have to identify a department or job in advance and let it join you, but let's join and experience the work of various jobs in your organization after joining. You can then determine your aptitude, or decide the placement according to your intentions.

There are also job rotations for future executives to develop their skills and skills, promote corporate understanding, and empower their organization.

Another purpose of job rotation is to prevent the organizational duties of individuals from becoming individualized.

As work-life balance becomes more important, it is pointed out that the burden on employees is greater when there is a job that only certain ones in the company can do.

Even for companies, one of the risks is that there is no one who can do if the employee leaves the company. Some companies have solved this problem by incorporating job rotation and letting employees share their work.

How long is it appropriate

With job rotation in Japan, it seems that the time that an employee is engaged in one job is not constant. It depends on the company plan and the purpose of job rotation.

In the case of job sharing, job revitalization, or job rotation for inexperienced new employees, it is likely to occur in a relatively short period of time. Three to six months are common.

In the case of candidate human resources who will be involved in management in the future, it seems that there are many companies that have set a long-term rotation such as 1 to 3 years.

[Company-side advantage] Job rotation as a personnel strategy

Proper placement of the right person in the right place

Job rotation has the effect of improving the certainty of the right person in the right place.

By letting employees actually experience their duties, personnel and supervisors can assign employees to more appropriate duties. Not only can you prevent aptitude discrepancies, you will be able to give the person the right job, rather than just being appreciative before doing job rotation.

Network construction

If you work in only one department from the time you join a company, you often have less opportunities to interact with members of other departments that make up your organization. With job rotation, you can create exchanges between moving employees and accepting employees, regardless of department or job type.

Even if the department in the department is finished, it will lead to improvement of productivity that it becomes easy to take coordination in the business. If a good network is built, the internal atmosphere will also improve.

Enhancement of corporate knowledge

By experiencing every department and job type in a company, employees gain knowledge about their work. This will lead to more employees who have an overall understanding of the elements that make up the company.

It seems that it also evokes an idea that could not be conceived only with the knowledge of biased departments and occupations. You will be more aware of what you did not see, and it will be easier for companies to innovate.

Avoidance of mannerality

For many years, the same department, same members, and employees doing the same job may have a sense of mannerism and boredom.

Providing the opportunity to change the environment regularly with job rotation will be a good stimulus for employees. Learning new things and interacting with different people seems to be effective in human resource development.

Ensuring stability that small and medium-sized enterprises are substituted

In the case of a large company, the same task will often be performed by multiple employees. On the other hand, companies with a small number of employees may not have the manpower to assign several employees per job. The volume and number of small companies may be within the reach of a single person.

It is said that there is a risk in many ways that there is work in an organization that only one employee can do. By performing job rotation, it is possible to prevent internalization of internal business.

Having tasks that can usually be handled by one person and tasks that can be performed by other employees also makes it easier for employees in charge to take leave, and it also helps to establish a cooperation system during a prosperous period. It seems that there are places where business rotations are thoroughly implemented within departments alone.

【Corporate side disadvantage】 Cultivation and heavy job rotation

It is impossible to acquire work with a level of skill

With short-cycle job rotation, it is easy to learn superficial content for each job. In most conditions where the work you experience for the first time, in a short period of time it will be difficult to understand the deep part.

As the degree of learning is shallow, the scope of work is narrow, and you can only assign tasks with relatively low difficulty. In the case of industries or occupations that require high expertise and skills, job rotation seems likely to be a barrier to developing specialists.

Retirement risk of trained employees

One of the disadvantages is that there is a possibility that employees who have been trained with expectations in the job rotation may retire.

The higher the quality of the development strategy, the more employees will be aware of their career. The better people are the ones who can find their own way, and you may decide that your company is not on the way.

In addition, the inability to thoroughly master a single job type can be a factor causing employees to feel negative.

The range and degree of work, and the low level of discretion given to you, are likely to cause a reduction in motivation. There is no doubt that it is difficult to build confidence. If you think you got used to it, it seems that many employees are burdened with the cycle of moving to a new job and learning from scratch again.

[Employee side merit] Job rotation that oneself sees

Understand your aptitude in practice

Job rotation is an opportunity for employees to try inexperienced jobs. By actually engaging in practice, you will not only gain that knowledge, but it will also make it easier to identify the aptitude as to how much interest you have and how it suits you.

Rather than specifying one job from the beginning, it is also an advantage that it is easy to see the merits and demerits of each job by comparing with other jobs. In the case of new graduates who have no work experience in particular, it seems that the probability of leaving work is low because they are assigned to work with a high degree of satisfaction.

Relevance to career

By experiencing the different tasks in a company, you can get a perspective on the whole business. 
Understanding the work of other departments and being able to build a human network will become more necessary the higher the position.

Job rotation brings about diversification of work and people in one company. The kind and quality of your thinking and ideas will also change. There are many things that help the work results, and companies are expecting this point as human resources development.

The various experiences gained through job rotation are also useful in considering your own career. Especially for managers and managers, it will provide an important perspective. It is an opportunity to learn what you need to improve your career, even if you are not in the company in the future.

[Employee side disadvantage] job rotation unsuitable for professional orientation

It is also said that job rotation is not suitable for people who have their own fields of expertise or specialized fields that they want to excel in. Some may be reluctant to work in less relevant work.

Consult with personnel and your supervisor, and if it is likely that you will be circling, let's take it into consideration as well. Even if it is a corporate system, it is also important to think on a self basis.

Problem of job rotation system

Employees who do not have their own career plan will only be relegated to the personnel system.

It is important that companies do not allow job rotation just to make employees experience the department and operations. Make sure that you have a well-developed training plan and how to proceed in a way that helps each employee's aptitude recognition and skills development. You may need to set up flexible rules to take full advantage of the benefits and eliminate the disadvantages.

What is the role of branding

What is the role of branding

Branding is directly related to increasing corporate valueCorporate value here means something that is difficult to represent with figures and money and can not be imitated by other companies.

For example, when the information that a new Toyota Prius is released is released, the reservation may be rushed. Consumers take these actions because they have an image of the company in the mind of the consumer.


Marketer focused marketing techniques

1. Marketing Automation

Marketing automation is a method that automates and streamlines the tasks that marketers used to work by introducing tools. In Japan, “Marquete”, which develops services worldwide, and “b → dash” of Fromm Scratch, Inc. have been introduced to companies.

2. Content Marketing

Content marketing is a marketing method that attracts users who are likely to be customers of their services by providing valuable articles and videos to customers on their service sites.

3. Influencer Marketing

Influencer marketing is a method to have influential individuals in SNS publicize their products. In general, there are many cases where you provide your own products and have them post product photos via SNS. In addition, in the case of an event etc., there is also a case to have you post about the situation of the day.

4. Omni Channel

Omni-channel is a retail approach that emphasizes connecting without interruption the channels that customers can buy. Specifically, it means a marketing method that connects TV, radio, catalogs, and DM to Internet shopping without interruption.

Marketing is essential in business

The difference between marketing definition and branding. And we have described the marketing methods that are attracting attention.

In modern business, it is difficult to carry out corporate activities without any marketing. In order to achieve the goals of the company, let's firmly engage in daily marketing activities.

There is a big problem with organizations that I think "inside sales" are "hard"

In recent years, “Inside Sales” has rapidly increased its demand. Many start-up companies and small and medium-sized businesses have newly established inside sales departments.

However, some of the people in the Inside Sales department, who are still new in Japan and have few success stories, seem to find it 's painful'.

In this article, we will delve into the reasons why inside-sales seems to be "hard." In particular, if you are in charge of sales department and marketing department management is a must read!

Is "inside sales" painful?

Inside-sales sales are conducted by internal communication such as telephone, mail and chat based on the information (leads) of potential customers acquired by the marketing department. It is a sales method that has been attracting attention in recent years, but when you search for "inside sales" on Google, you will find words that make you uneasy.

"Inside sales hard"

What appears in Google Suggest means that the keyword "inside sales hard" has been searched quite a number of times.

Em Tame! The company that operates the media also has an inside sales department, so you can clearly understand the desire to search so. However, it's too bad for us to encourage marketing soaring that inside-sales impressions are just "hot" jobs. So, this time, I would like to delve into the causes of the "spiciness" of inside sales.

2. Inside sales will be the core of the sales organization from now on

First, let's review the background to the increasing demand for inside sales.

With the evolution of cloud technology, in Japan, "subscription type" services that use software on the cloud for a fixed fee such as monthly fees have become extremely popular. A subscription-based business model is one where users can get a stable profit by keeping the contract long even if the unit price for one user is low. In addition, many companies offer a basic service free of charge and use the "freemium" strategy to charge for advanced services in order to lower the entry barrier.

In such a business model, "to get interested customers to become a free member first" and "to shift from a free service to a paid service" are important issues. Inside sales plays a role of "growing" potential customers into actual customers by communicating with customers remotely in this business strategy.

With this background, companies that want to set up an inside sales department are very much in the market, and various tools are also being sold to streamline inside sales.

However, there have been few successful cases of inside sales in Japan, and companies that have already adopted inside sales are still in the process of trial and error. The reason why people who are engaged in inside sales feel "striking" may be because they have a strong feeling that they do not know the correct answer.

3. It is a big organizational problem to make you think that it is "scratchy"

Based on our experience in practicing inside sales, I think that the cause of the “smartness” of inside sales comes not from the business itself but from the instability of the organization and system. We summarized common issues in an organization where the inside sales department is not working well.

(1) Recognition from other departments is low

For companies that previously focused on field sales (outside sales), the inside sales department may be considered as a subordinate organization of the field sales department or may be considered as a teleapo unit for the sales department. It is common.

Other departments are also considered to have a sales role, so they are misunderstood as “inside sales performance = sales” and tend to see less contribution when compared to field sales.

For example, such casual words from other departments are driving inside sales ... 
"It's hard to call me forever" (... I think it's a tele appointment team !?) 
"Call me forever, "I 
can't come to my office all day?"

(2) Can not achieve KPI and KGI

The inability to achieve KPI and KGI will cause every department to feel the difficulty of work, but in the case of the inside sales department, there is a problem that the setting is deviated from the beginning because of the newness of the work There is a case.

● Reasons I can not achieve 1: First of all, there are few leads

Getting a lead isn't a job, as the Inside Sales department is different from the Teleapo unit and the Marketing department. As an organization, if you do not have the number of leads that can achieve the KPI and KGI you set in the first place, it is natural that you can not reach your goal because there is nowhere inside sales can approach by phone or email. If you do not have enough leads, it may be better to dedicate a marketing budget for lead acquisition.

 https://fontlibrary.org/en/member/kian007/

● Reason for not being achieved 2: First of all, products with long lead times

In the first place, despite the fact that the lead time is a long-term product, do you not have KGI that immediately produces results? 
Inside sales are not an immediate measure. Generally, it is said that it will take at least half a year to achieve results. Furthermore, if the product has a long lead time, the time to grow inside sales will be longer, so the time to success will be longer.

● Reason 3 can not be achieved: KPI · KGI is not the purpose in the first place

If only the number of apo acquisitions and the number of actions (calls and opportunities) are used as the indicator of inside sales, the person in charge is desperate to handle the number of calls regardless of the content and quality, and to acquire apo. As a result, the inside sales department may become a teleapo unit, or the sales may be swayed by poor quality apo and become inefficient.

Inside-sales needs a metric that was originally intended to "get a potential customer." For example, "number of status ups" and "number of ranks up". It is important to keep track of multiple KPIs in a balanced manner by combining such indicators with the number of apoons, the number of projects, and the number of orders received.

(3) The measure changes and I can not see the correct answer

Not only inside sales, but all new business divisions are common issues, but when launching a business that does not have in-house know-how, it is necessary to try in various short spans until the correct answer is found. 
In order to test the hypotheses, it is also necessary to handle “quantity,” but having to go through the cycle of setting up a temporary unit and handling the quantity alone is a task that requires extremely tough mental power.

In addition, there is a good side that there is no information in the company, and when you request information from outside, you can sympathize with each other and exchange information. However, because inside sales are still in its early days, there is also the problem that there is little information that is "successful" in the first place and you have to spend a lot of private time.

As you can see, it is natural for you to feel hard with the mind that you can not see the correct answer and that you can not really know what you are doing right. The ideal is to have a positive sense of "I will find the correct answer!" But in order to do so, it is essential to support the boss and the surroundings.

(4) The ratio of people in field sales and inside sales is biased

If the ratio of inside sales to field sales is too biased, it may not be possible to successfully implement the measures. 
A company with a successful inside sales team seems to have teamed field sales and inside sales 1: 1. By doing so, the PDCA can be exchanged daily between the teams, and by exchanging information with other teams, it seems that the success know-how can be quickly accumulated.

At the start of the department, I often hear that only one or two inside sales people say, but there are cases where it is difficult because there is only one person.

(5) Itami of sales and marketing department

Inside Sales is a department that bridges the sales department and the marketing department to maximize results. 
Therefore, in the launch period, segment items for selecting leads must be linked with marketing measures, and sales must be combined with good quality apo conditions and customer tracking methods.

However, there are times when you think that any department can not afford to maximize the results of its own department. Because inside sales are intermediate organizations, it takes a lot of time to put together and often suffer from both claims.

(6) Tools for efficiency improvement are not introduced

In general, inside sales require tools such as MA, SFA, and online opportunities. 
As mentioned earlier, the launch side of the inside sales department is often organized with a small number of people, but we often hear that the tools for efficiency can not be easily introduced due to the small number of organizations. If the tool is not introduced, there is only "do your best" with manpower no matter how long, and the time until the effect comes out naturally becomes long.

4. How to solve?

In summary, it can be understood that the cause of “inside sales hard” is a difficult problem. 
However, as we all know, if you have been involved in a new business, the most effective way to solve these problems is to "get results."

And, in order to ensure that the inside sales representative can cite the results, it is essential to understand the superiors and the organization. 
To that end, it is important for the top of the organization and the management personnel to understand the necessity and importance of inside sales well and to keep them informed to the whole organization many times carefully.

5. Summary

Inside-of-the-office inside sales is a job that will always be in demand for Japan from the perspective of expanding the diversity of work styles. 

We hope that there will be many successful examples of Japanese style so that the image of "striking" will not be attached to the future inside sales. 
Em Tame! We will continue to disseminate information so that everyone who works inside sales can be helpful!

Content Marketing

In content marketing, we will introduce the mechanism for finding potential customers. 
What information is useful to the user? What content do you need? How is the content management system? We deliver information that answers common questions of content marketing!

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Pros and cons of creating videos with crowdsourcing









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While the needs for using videos such as advertisements, sales tools, and in-house training have increased, the number of clients making video productions is also diversifying. 
As in the past, it is not the only way to request an advertising agency, but recently more and more people are using crowdsourcing to request production companies and freelancer video creators to produce videos. 

This time, let's introduce the features of each video production client and the advantages and disadvantages you want to know when using crowdsourcing.

1. Know where to request video production

I think that there is not much to deal directly with video production companies for general companies. That's where they come in: “requests” that introduce you to a production company, or control in between. 

The clients can be roughly divided into three categories: advertising agencies, web production companies, and crowdsourcing.

Advertising agency

Professionals in video production, mainly advertising. The famous video creators and the appointment of talents and celebrities are also led by advertising agencies, and they support high quality video production. 

In addition, I am also good at media mixes linked to multiple media such as newspapers, magazines, and the Web as well as videos. Therefore, production costs tend to be high.

Web production company

If the main thing is video production to be uploaded to websites and SNS, it is best to consult a web production company. Depending on the purpose of the animation, such as in-house training and sales tools as well as advertising, we can respond flexibly. 

However, since the main business is web production, quality may not be secured if the company has little experience in video production and know-how. Also, since most companies outsource, there is one side that costs are high.

Crowdsourcing

It is a service that connects with a client through a website that many video creators register. We respond to a variety of video production according to the client's purpose, quality request and needs. 

In crowdsourcing services, there are services provided by the operating company as a point of contact, and services in which the client mainly interacts with the production company are available.

2. Advantages of Asking Crowdsourcing for Video Production

Of the three types of clients listed above, the use of crowdsourcing has recently increased. The reasons are summarized in the following benefits:

  • (1) The production cost can be reduced

    There are many creators not only corporations but also individual image creators, and they can produce videos at a reasonable cost compared to asking companies such as advertising agencies and web production companies.

  • (2) We can cope with various video production

    As video creators with various achievements and backgrounds are registered, creators who are good at the client's purpose (advertisement, company guidance, human resource development, etc.) will handle the production.

  • (3) Short delivery time also possible

    With regard to delivery time, you can select a video creator according to the client's convenience, so it will respond more quickly and flexibly than advertising agencies and web production companies.

3. Disadvantages of requesting crowdsourcing for video production

While there are benefits, you should be aware of the following when using crowdsourcing:

  • (1) There is a difference in quality

    In addition to differences in the skills of creators, in crowdsourcing where orders are made on a one-by-one basis, the same producers may not handle the next work again, which may lead to differences in overall video quality.

  • (2) It is difficult for detailed requests to be transmitted

    Communication with video creators is mainly by phone and email, and there are few direct meetings and talks. Because of this, it is difficult to convey detailed nuances and requests, and the video may not complete according to the image.

  • (3) Intermediate margin occurs

    Crowdsourcing services, in which the operating company provides window support, incur a fee under the name of the introduction fee or support fee for creators. It will be higher by the middle margin than direct trading.

4. Summary

You may be considering crowdsourcing to reduce video production costs. 
However, what is important is the purpose of "what is the purpose of making video?" Emphasis on cost not much at the expense of quality, as a result, if you can not achieve your goal, you will end up falling at the end of the day. 

In order not to do so, it is also important to look at the production results of video creators and production companies and research the place that is perfect for the quality that the company wants. 

Therefore I would like to recommend the matching platform "MoviePrint" of a movie production company. You can see the results of the video production company in a list, and you can choose the production company that matches your desired quality. You can trade directly with the production company, so it is easy to communicate detailed requests, and the commission to the management company is free, so you can make it more reasonable. 

In this way, with MoviePrint, which overcomes the disadvantages of other crowdsourcing services, why not find a video production company that works for you?

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